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Step-by-Step Instructions for Configuring SMTP Authentication

 STEP 1:

- Open Outlook Express.
- Click "Tools" on the menu bar then
- Click "Accounts..." from the drop down menu

STEP 2: 

- Click the "Mail" tab in the Internet Accounts window (shown below)
- Click once on your Netconex email account to highlight it then
- Click the "Properties" menu option on the right side of the window

STEP 3:

- Click the "Servers" tab in the window that opens.  The "Servers" screen is shown below.
- Verify that the Account name: field includes your full email address with a "%" in place of the "@".

- At the bottom of the window, is a checkbox labeled "My server requires authentication".
- Click once in the white box to the left of the label to place a check mark there, as shown below.


STEP 4:

- Click the "OK" button to close all open windows
- Click the "Close" button to close the Internet Accounts window
- On the menu bar, Click "File" then "Exit" to close Outlook Express
- Reboot your computer

If this solution does not fix your problem sending email, 
please call our technical support staff at 717.295.7630 or 717.295.7630 
during normal business hours and we will be happy to assist you.

Thank you for your continued business! 

 
© Netconex, Inc. All rights reserved. This web page was updated on November 21, 2007 .