Privacy Policy

Introduction

Netconex is committed to respecting your online privacy and recognize the need to provide the appropriate protection and management of all personally identifiable information ("Personal Information") you share with us by any means, including, but not limited to, telephone, email, and our web site (www.Netconex.com). 

Netconex has established this Privacy Policy so that you can understand the care with which we intend to protect your privacy. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit our web site without telling us who you are or revealing any Personal Information about yourself. 

Information Collection, Use, and Sharing

Netconex is the sole owner of all Personal Information collected and only keeps information that is publically available, specific to your account with Netconex, and/or you voluntarily provide to us via telephone, email, web site, or other direct contact with you. 

Netconex will use your Personal Information to communicate with you regarding the reason you contacted us. Unless you ask us not to, we may contact you via telephone and/or email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

Your Personal Information will not be shared with any third party outside of Netconex, except as follows:

  • Netconex uses an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use Personal Information for any secondary purposes beyond processing your order.
  • Netconex partners with third parties to provide some services. Netconex may provide information, including Personal Information, to third party service providers to help us deliver programs, products, information, and services. Service providers are an important means by which Netconex maintains its daily operations. These third parties are not permitted to use Personal Information for any purpose other than providing services and Netconex will take reasonable steps to ensure they commit to protecting your Personal Information.

Netconex will not transfer Personal Information without your consent to third parties who are not bound to act on Netconex's behalf unless such transfer is legally required.

Registration

In order to use some parts of our web site, you must first complete the registration form. During registration you will be required to provide some Personal Information, including, but not limited to, name, telephone number, and email address. This information is used to contact you about the products and/or services on our site in which you have expressed interest.

Choice

You may choose whether or not to provide Personal Information to Netconex. If you choose not to provide the Personal Information we request, you can still visit most of the Netconex web site, but you may be unable to access certain options, features, offers, and services that require our personal interaction with you.

Cookies and Other Tracking Technologies

Some of the pages on our web site utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information you previously provided. Most web browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of our web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

Links

Netconex may provide links to third party web sites on our web site and when communicating with you regarding our products and/or services. Netconex is not responsible for the content or privacy policies of such web sites that are not owned and managed by Netconex. Netconex recommends you be aware when leaving our web site and read the privacy policy of any other web site that collects Personal Information.

Surveys & Contests

Netconex may from time-to-time request Personal Information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. The collected Personal Information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of products and/or services provided by Netconex.

Access/Accuracy

Netconex wishes to maintain accurate Personal Information about you. Personal Information collected is available via our Client Portal (registration is required for access) and you are permitted to add, delete, and/or modify certain information we have collected. If the Client Portal is unavailable or inaccessible, please contact us and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold within a reasonable period of time.

Security

Netconex will implement reasonable and appropriate security procedures to protect the Personal Information that you provide to us from unauthorized access or disclosure.

Commitment

We are committed to your privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and Netconex's policies and procedures are constantly evolving to meet these demands.

If you have any questions or comments regarding this Privacy Policy, please contact us. While we cannot guarantee privacy perfection, we will address all issues to the best of our abilities.

Consent

By using this web site, you consent to the terms of this Privacy Policy and to Netconex's processing of Personal Information for the purposes given above. Should this Privacy Policy change, Netconex will take every reasonable step to ensure that these changes are brought to your attention

Support Options

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  • Ticket By Portal +

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    Enter Support Portal

  • Ticket By Email +

    Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

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  • Phone Support +

    Speak to a support team member on the phone!

    Phone: 717-295-7630
    Fax: 717-295-7634

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